Providing you insights on the Professional Service Manual by CEA
The Professional Service Manual (PSM) is issued by the Council for Estate Agencies as Practice Guidelines to estate agents and salespersons regulated under the Estate Agents Act (Cap. 95A) for their conduct of estate agency work in property transactions involving residential, commercial and industrial properties.
The PSM seeks to set clear standards and guidelines to ensure salespersons render their services competently, professionally and ethically, thus promoting open, fair and honest property transactions. It also highlights the responsibilities and duties that salespersons must pay attention to when carrying out estate agency work in both the sale and leasing of property transactions.The PSM is the result of collective effort and active contributions from the real estate agency industry, industry and consumer associations and relevant Government agencies. It represents a concerted effort in raising the professionalism of the real estate agency industry.
It is expected that new RES exam questions will be based on the key and salient points arising from the manual, and hence it would be advisable to have a thorough understanding of the PSM.
Find the direct link (PDF) to the Professional Services Manual here.
The PSM seeks to set clear standards and guidelines to ensure salespersons render their services competently, professionally and ethically, thus promoting open, fair and honest property transactions. It also highlights the responsibilities and duties that salespersons must pay attention to when carrying out estate agency work in both the sale and leasing of property transactions.The PSM is the result of collective effort and active contributions from the real estate agency industry, industry and consumer associations and relevant Government agencies. It represents a concerted effort in raising the professionalism of the real estate agency industry.
It is expected that new RES exam questions will be based on the key and salient points arising from the manual, and hence it would be advisable to have a thorough understanding of the PSM.
Find the direct link (PDF) to the Professional Services Manual here.
We hope that Mister Exam has been useful for your exam preparation. If you would like to leave us a note, please write to us here.